By downloading or otherwise accessing the App you agree to be bound by the following
terms and conditions (“Terms“).
The App is made available for your own, personal use. The App must not be used for any commercial purpose whatsoever or for any illegal or unauthorised purpose. When you use the App you must comply with all applicable laws, international laws, including the local laws in your country of residence (together referred to as “Applicable Laws”). You agree that when using the App you will comply with all Applicable Laws and these Terms. In particular, but without limitation, you also agree not to:
(a) Use the App in any unlawful manner or in a manner which promotes or encourages illegal activity
including (without limitation) copyright infringement; or
(b) Attempt to gain unauthorised access to the App or any networks, servers or computer systems
connected to the App; or
(c) Modify, adapt, translate or reverse engineer any part of the App or re-format or frame any portion of
the pages comprising the App, save to the extent expressly permitted by these Terms or by law.
You shall comply with the PETRONAS Code of Conduct and Business Ethics (COBE), Country Supplement,
other applicable rules, regulations, policies, procedures, guidelines and requirements as updated by
PETRONAS from time to time and as published here.
You agree to indemnify us and our group of companies in full and on demand from and against any loss,
damage, costs or expenses which they suffer or incur directly or indirectly as a result of your use of the
App otherwise than in accordance with these Terms or Applicable Laws.
The copyright in all material contained on, in, or available through the App including all
confidential information, data, text, music, sound, photographs, graphics and video messages, the
selection and arrangement thereof, and all source code, software compilations and other material
(“Material“) is owned by or licensed to PETRONAS or its group of companies. All rights are reserved. You
can view, share (user will only share the title of the post and link to re-direct to the App if user wish to
read the full version), or download extracts of the Material for your own personal use but you cannot
otherwise copy, edit, vary, reproduce, publish, display, distribute, store, transmit, commercially exploit,
disseminate in any form whatsoever or use the Material without our express permission.
The trademarks, service marks, and logos (“Trade Marks“) contained on or in the App are owned by
PETRONAS or its group of companies. You cannot use, copy, edit, vary, reproduce, publish, display,
distribute, store, transmit, commercially exploit or disseminate the Trade Marks without our prior
written consent.
The App may contain links to websites operated by third parties (“Third Party Websites“). We do not have any influence or control over any such Third Party Websites and, unless otherwise stated, shall not be responsible for and does not endorse any Third Party Websites or their availability or contents.
We take your privacy very seriously. We will only use your personal information in accordance with the terms of PETRONAS Privacy Notice. By using the App you acknowledge and agree that you have read and accept the terms of the said Privacy Notice.
Use of the App is at your own risk. The App is provided on an “as is” basis. To
the maximum extent permitted by law: (a) we disclaim all liability whatsoever, whether arising in
contract, tort (including negligence) or otherwise in relation to the App; and (b) all implied warranties,
terms and conditions relating to the App (whether implied by Statute, common law or otherwise),
including (without limitation) any warranty, terms or conditions as to accuracy, completeness,
satisfactory quality, performance, fitness for purpose or any special purpose, availability, non-infringement, information accuracy, interoperability, quiet enjoyment and title are, as between us,
hereby excluded. In particular, but without prejudice to the foregoing, we accept no responsibility for
any technical failure of the internet and/or the App; or any damage or injury to users or their equipment
as a result of or relating to their use of the App. Your statutory rights are not affected.
We will not be liable, in contract, tort (including, without limitation, negligence), under statute or
otherwise, as a result of or in connection with the App, for any: (i) economic loss (including, without
limitation, loss of revenues, profits, contracts, business or anticipated savings); or (ii) loss of goodwill or
reputation; or (iii) special or indirect or consequential loss.
We reserve the right to suspend or cease providing any services relating to the App published by it, with or without notice, and shall have no liability or responsibility to you in any manner whatsoever if we choose to do so.
If you take part in any competition which is run in or through the App (“Competition“), you agree to be bound by the rules of that competition and any other rules specified by us from time to time.
These terms constitute the entire agreement between us concerning your use of the App.
We reserve the right to update these Terms from time to time. If it does so, the updated version will be
effective immediately, and the current Terms are available through a link in the App to this page. You
are responsible for regularly reviewing these Terms so that you are aware of any changes to them and
you will be bound by the new policy upon your continued use of the App. No other variation to these
Terms shall be effective unless made by us in writing.
These Terms shall be governed by and construed in accordance with Malaysian law and you agree to
submit to the exclusive jurisdiction of the Malaysian Courts. If any provision(s) of these Terms is held by
a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be
construed, as nearly as possible, to reflect the intentions of the parties (as reflected in the provision(s)) and all other provisions shall remain in full force and effect. Our failure to exercise or enforce any right
or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged
and agreed to by us in writing. Unless otherwise expressly stated, nothing in the Terms shall create any
rights or any other benefits or otherwise in favor of any person other than you.
If you have questions or would like to report any SWITCH-related issues, please submit your ticket via myGenie+
Otherwise, please contact ICT Service Desk at ict.servicedesk@petronas.com or +603-23313333